Privacy Policy

1. Introduction

At Hot Bubble (“we”, “us”, or “our”), accessible via hot-bubble.com, we are strongly committed to protecting your privacy and safeguarding your personal data. We recognize the importance of privacy and uphold the principles of lawful, fair, and transparent processing of personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information, and explains your rights under applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Scope of This Policy & Data Controller Role

This Privacy Policy applies to personal data processed through your use of hot-bubble.com (the “Website”), including interactions with its features, services, and communications. For purposes of applicable data protection legislation, Hot Bubble is the Data Controller of your personal data. In matters relating to this Privacy Policy or your data, you may contact us at [email protected].

3. Categories of Data We Process

We collect and process various categories of personal data, either directly from you, automatically through your use of the Website, or via third-party integrations. These categories include:

a. Usage Data
Information about how you use the Website, such as IP address, browser type, time zone settings, browsing patterns, session duration, and referring/exit pages. This may be collected automatically through cookies and similar technologies.

b. Account Data
Personal identifiers provided to create or manage your account, such as your full name, billing and shipping address, email address, and telephone number.

c. Profile Data
Information generated during the use of our services, including purchase history, saved preferences, content interactions, and behavioral data used to personalize your experience.

d. Communication Data
Records of communication between you and Hot Bubble, via emails, support requests, customer service interactions, and other contact forms.

e. Technical Data
Device-specific metadata such as device model, operating system, browser version, and other configurations necessary for compatibility and security.

f. Transaction Data
Details concerning purchases, payment methods, delivery addresses, and transaction history processed through the Website.

g. Preference Data
Records of your marketing consents, subscription choices, product selections, notification preferences, and opt-in/opt-out statuses.

4. Legal Bases for Processing

We process your personal data under one or more of the following legal bases, in accordance with GDPR:

– Performance of a Contract: When it is necessary for providing you with services, fulfilling orders, or managing your account.
– Legitimate Interests: Where processing is necessary to operate, improve, and secure our services, and such interests are not overridden by your rights.
– Consent: When we rely on your explicit opt-in for marketing communications, cookie usage, or sharing data with third parties.
– Legal Obligation: When processing is necessary to comply with legal obligations, such as regulatory or tax requirements.

5. Your Rights

Subject to applicable laws, you have the following rights with respect to your personal data:

– Right of Access: You may request a copy of your personal data and details of how we use it.
– Right to Rectification: You may request correction of inaccurate or incomplete data.
– Right to Erasure (“Right to be Forgotten”): You may request deletion of your data, subject to applicable exceptions.
– Right to Restrict Processing: You may request that we limit how we use your data under certain circumstances.
– Right to Data Portability: You may request your data in a structured, commonly used format to transfer elsewhere.
– Right to Object: You may object to data processing based on legitimate interests or direct marketing.
– Right to Withdraw Consent: Where consent was the lawful basis, you may withdraw at any time without affecting prior processing.

To exercise any of these rights, please contact us at [email protected].

6. Security Measures

We take data security seriously and implement appropriate technical and organizational safeguards to protect your personal data. These include:

– Data encryption in transit and at rest.
– Strict access controls to personal data based on business need.
– Regular system and security updates.
– Secure backups and continuity planning.
– Ongoing privacy and data security training for relevant staff.

7. International Transfers

Your data may be transferred to and processed in countries outside your country of residence, including countries outside the European Economic Area (EEA). In such cases, we utilize appropriate safeguards, including Standard Contractual Clauses or binding corporate rules, to ensure that your personal data is treated securely and in accordance with this Policy and applicable law.

8. Data Retention

We retain personal data in accordance with the following principles and durations:

– Account and Profile Data: Retained as long as you maintain an account with us or until you request deletion.
– Transaction Data: Retained for up to 7 years for financial and compliance reasons.
– Communication Data: Retained for 3 years following resolution.
– Technical and Usage Data: Retained for 12 months to assess website performance and user behavior.
– Preference and Marketing Data: Retained until consent is withdrawn or unsubscribed.

Once data is no longer needed, it is securely deleted or anonymized.

9. Cookie Policy

We use cookies and similar tracking technologies to enhance your browsing experience on hot-bubble.com. These include:

– Essential Cookies: Required to operate the Website, including login and secure checkout functions.
– Functional Cookies: Enhance personalization and remember user preferences.
– Analytics Cookies: Collect aggregated usage data to analyze site performance and user behavior.
– Performance Cookies: Improve functionality and track technical issues.

10. Cookie Management & Compliance

You have the ability to accept or reject non-essential cookies through our website’s cookie consent banner. If you are a resident of the EU/EEA or California, you have specific rights regarding cookie-based tracking. You may also manage your preferences through browser settings or opt-out tools provided by third-party analytics providers.

For CCPA-compliant users, you may opt-out of “sale” of personal information where applicable.

11. Children’s Privacy

The Website is not intended for or directed to children under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and believe we have collected information from your child, please contact us at [email protected], and we will take appropriate steps to investigate and delete such information.

12. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time in response to changes in legal, regulatory, or operational requirements. Updated policies will be posted on hot-bubble.com, and where materially significant, we will notify you through prominent website notifications or email communications.

13. Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your data rights, please contact us at:

Email: [email protected]

We are committed to full compliance with GDPR, CCPA, and applicable privacy regulations. For all inquiries regarding your personal data, we encourage you to reach out directly to us.