Privacy Policy - Hot Bubble

1. Introduction

At Hot-Bubble.com (“we,” “our,” or “us”), we are firmly committed to safeguarding the privacy and personal data of our users. This Privacy Policy reflects our dedication to full compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We take a privacy-first approach in all of our operations and handle your personal information with the utmost transparency, security, and care.

2. Scope of This Policy and Role as Data Controller

This Privacy Policy applies to the collection, use, disclosure, and protection of personal information obtained through your use of the website hot-bubble.com, as well as through communications with us via other channels. For the purposes of the GDPR and CCPA, Hot-Bubble.com is the Data Controller of your personal information.

If you have any privacy-related questions or requests, please contact us at [email protected].

3. Categories of Personal Data We Process

We may collect, store, and process the following categories of personal data:

a. Usage Data
Information about how you interact with hot-bubble.com. This may include your IP address, browser type and version, pages visited, referring URLs, date and time stamps, and session duration.

b. Account Data
Registration and account details such as your full name, billing and shipping address, email address, and phone number.

c. Profile Data
User-generated data tied to your preferences, purchase history, feedback, in-site behavior, and user settings.

d. Communication Data
Records of correspondence with us, including support inquiries, user feedback, and related communications.

e. Technical Data
Information about your devices and technologies, such as device model, operating system, screen resolution, language settings, and web browser configurations.

f. Transaction Data
Payment and order information, including billing data, delivery addresses, and payment confirmation (note: payment card details are processed by secure third-party processors).

g. Preference Data
Details related to your contact preferences, consents, and interests in particular products, services, or promotions.

4. Legal Bases for Processing Personal Data

We only process your personal data in accordance with lawful bases as defined under GDPR and similar privacy frameworks:

– Legitimate Interests: For activities necessary to the operation of our website and improvement of our services.
– Consent: Where you have provided explicit permission for optional data uses (e.g., marketing subscriptions).
– Contractual Necessity: Where processing is required to fulfill contractual obligations (such as order fulfillment).
– Legal Compliance: Where required by law or lawful requests from public authorities.

5. Your Privacy Rights

Subject to applicable laws, you have specific rights regarding your personal data:

– Right of Access: You may request access to the personal data we hold about you.
– Right to Rectification: You can request corrections to inaccurate or incomplete data.
– Right to Erasure: You may request deletion of your data, subject to certain legal exceptions.
– Right to Restriction: You can ask us to temporarily or permanently stop processing all or some of your personal data.
– Right to Data Portability: You may obtain your data in a structured, commonly used, machine-readable format for transfer to another service provider.
– Right to Object: You may object to processing where we rely on legitimate interests or direct marketing.

To exercise these rights, please contact us at [email protected]. We may require additional verification to process your request.

6. Security Measures

At Hot-Bubble.com, we implement robust security protocols to protect your personal information, including:

– Data encryption during transmission and storage
– Role-based access controls to sensitive data
– Regular data integrity and security audits
– Routine system backups
– Staff training on data handling and privacy practices

7. International Transfers

Your personal data may be processed or accessed internationally, including outside of your jurisdiction, notably within data centers or via service providers located in other regions. We employ appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, to ensure adequate protection of data transferred across borders in accordance with GDPR and other regional laws.

8. Data Retention

We retain personal data only for as long as it is reasonably necessary for the legitimate purposes outlined in this Privacy Policy:

– Usage and Technical Data: Retained for 12 months
– Account and Profile Data: Retained for the duration of an active account and up to 5 years post-closure
– Transaction Data: Retained for 7 years as required for accounting and legal compliance
– Communication and Preference Data: Retained for up to 3 years from the last interaction

9. Cookie Policy

Hot-Bubble.com uses cookies and similar tracking technologies to enhance your browsing experience. These include:

– Essential Cookies: Necessary for the operation of the website and access to secure areas
– Functional Cookies: Remember settings and preferences to improve user experience
– Analytics Cookies: Help us measure site traffic and usage patterns (e.g., Google Analytics)
– Performance Cookies: Improve performance and optimize load times

Cookies do not typically contain personal data, but information collected may be combined with other data to better understand user behavior.

10. Cookie Management and Compliance

In compliance with GDPR and CCPA, you have control over how cookies are used on hot-bubble.com. You may:

– Accept or decline non-essential cookies through our cookie banner when you first visit
– Change your preferences anytime via the “Cookie Settings” link located at the bottom of the website
– Configure your web browser to refuse cookies or alert you when they are being set

Please note that disabling certain cookies may affect your ability to use certain features of the website.

11. Protection of Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will promptly delete such data from our records. If you believe a child has submitted personal data to us without proper consent, please contact us at [email protected].

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technologies, or legal obligations. Users will be notified of material changes through appropriate channels, and we encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Privacy Officer at:

Email: [email protected]

We are committed to upholding the highest standards of data protection and privacy. Your trust is important to us, and we encourage you to reach out if you have any questions regarding how your information is managed.